Posts Tagged: Customer Love

6 Signs Spring Has Sprung on Amtrak

6 Signs Spring Has Sprung on Amtrak

While the East Coast may still be in the tight grips of Jack Frost, the rest of the country is undergoing its Spring thaw. And we have the pictures to prove it! We took to Instagram to grab the best and, yes, brightest of your Spring photos from throughout our 500-destination system. From the crisp blue skies of the Puget ...

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Fans Pick Best Sights in New York City

Fans Pick Best Sights in New York City

When we chatted with PureWow’s NYC editor to hear her favorite hidden gems in New York City, you responded in a big way. In fact, you had a few suggestions of your own! Using the hashtag #AmtrakNYC you sounded off about the best sights in NYC and a few in the neighboring burrows, too. Your results are officially in! 10. ...

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Why Wes Anderson Rides Amtrak

Why Wes Anderson Rides Amtrak

Director Wes Anderson is known for his unique perspective and signature aesthetic in the films he creates, including The Grand Budapest Hotel, now out in theaters. What few know, however, is that when not behind a camera that perspective is often out the window of a train. “Each trip is its own adventure, and I'm always looking forward to the next one,” ...

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CMO Answers Customer Tweets on Amtrak Wifi

Thanks to the recent expansion of free Amtrak wifi onto Midwest corridor trains, 85 percent of Amtrak customers can now enjoy Internet access on their trains! We know you love your productive time on the train, but that you also have some questions. Why can’t you stream Netflix? When will long-distance trains have Amtrak wifi? And how the heck do ...

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How to Apply for the Amtrak Residency for Writers

How to Apply for the Amtrak Residency for Writers

#AmtrakResidency is happening! What began as a line in Alexander Chee's interview in PEN Ten and was fueled by Twitter, is now an official Amtrak program. As many of you may know by now, our test-run for Amtrak Residency was done by Manhattan-based writer Jessica Gross, whose piece, Writing The Lakeshore Limited was published in February by The Paris Review. What ...

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The Absolutely Best Amtrak Love Stories

The Absolutely Best Amtrak Love Stories

It wasn't just the O'Jay's who found train travel to be romantic! Since Amtrak was founded in 1971, we've always been about bringing people together. And why not? Train travel is nostalgic and romantic! From coast to coast, you've shared your travel love stories with us. From whisking significant others away for surprise vacations to meeting a complete stranger who ...

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The Extreme Cross-Country Trip of a Lifetime!

The Extreme Cross-Country Trip of a Lifetime!

Cross-country trips will teach you a lot about yourself--and your relationship with your travel partner. For Jenni and her husband, Matt, a 45-day USA Rail Pass used to travel across America is just what brought them closer. To say they love trains is an understatement: In 2011, they were married in the Norman, Okla., train station. However, in 2012, the recession made ...

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Tweet lands writer best workspace ever

Tweet lands writer best workspace ever

Thanks to social media, we get direct access to our customers like never before—sometimes when they’re not even on our trains! A recent tweet particularly caught our attention. New York City-based writer Jessica Gross tweeted about wanting an Amtrak residency after reading an interview with author Alexander Chee, because it would allow for uninterrupted creativity and window gazing. We loved the ...

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Amtrak’s Most Popular Stories of 2013

Amtrak’s Most Popular Stories of 2013

This year we launched our brand new blog! And special thanks goes to you, our customer! You've made reporting on Amtrak and our more than 500 destinations and 31.6 million customers an awesome adventure. As we wind down the year, here are the blog's 10 most popular stories from 2013. 10. We’ve Got a Big Announcement We had big news to share with ...

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The 10 Absolutely Best Selfies of 2013

The 10 Absolutely Best Selfies of 2013

We all know it's an art form, but now "selfie" has reached the epitome of the written word as well. That's right, "selfie" was named the Word of the Year by Oxford Dictionaries. The premier experts in the business of the English language define a selfie as, "a photograph that one has taken of oneself, typically one taken with a ...

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An Unforgettable First Train Trip to Seattle

An Unforgettable First Train Trip to Seattle

Last December Sherry and her daughter Jennifer, who were both first time riders on Amtrak, made lifelong memories during a mother-daughter trip to Seattle. The first sign the trip was going to be a memorable one? Santa greeted them on the platform. “We had no idea how it all went about,” says Sherry who was traveling the Cascades with her ...

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Photo of the Week

Photo of the Week

Your votes have been tallied from the far corners of Twitter, Facebook and Google+! This week's Photo of the Week comes from Sam in Sacramento, Calif.! Sam captured a beautifully image of one of our hard-working conductors along the Capitol Corridor, which runs between Auburn, Calif., and San Jose. This photo had stiff competition, but our social media fans and followers surprised us (big time!) this ...

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Magical Piano Brings Holiday Cheer to Station

Chicago train travelers were recently greeted by a holiday surprise in Union Station's Great Hall. The Magical Piano played everything from Chopsticks to Deck the Halls as busy travelers rushed to their trains. In the opening scene, a little girl plays the Magical Piano not knowing that it will come to life. While she plays the keys, it magically joins ...

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Heartland Flyer Reaches 1 Million Riders!

Heartland Flyer Reaches 1 Million Riders!

Gracias, Merci, Ngiyabonga! No matter how you say it, we owe a big "thank you" to our 1 million riders on the Heartland Flyer! The Heartland Flyer connects Fort Worth, Texas, and Oklahoma City with a 418-mile daily round-trip route that includes places like Norman, Purcell, Pauls Valley, Ardmore and Gainesville, Texas. "We're pleased with the positive impact the Heartland Flyer has had ...

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7 Awesome Pics from the #AmtrakRivalry Train

7 Awesome Pics from the #AmtrakRivalry Train

Last weekend, the #AmtrakRivalry train traveled (full of folks lucky enough to get tix) from Chicago to East Lansing, Mich., for the big game between in-state rivals Michigan State University and the University of Michigan. In case you missed it, we're taking you back there for Throwback Thursday. Here are the best 7 shots from the rivalry train! 1. Preparation is Key: Swag ...

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