Posts Tagged: Customer Love

How to Apply for the Amtrak Residency for Writers

How to Apply for the Amtrak Residency for Writers

#AmtrakResidency is happening! What began as a line in Alexander Chee's interview in PEN Ten and was fueled by Twitter, is now an official Amtrak program. As many of you may know by now, our test-run for Amtrak Residency was done by Manhattan-based writer Jessica Gross, whose piece, Writing The Lakeshore Limited was published in February by The Paris Review. What ...

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The Absolutely Best Amtrak Love Stories

The Absolutely Best Amtrak Love Stories

It wasn't just the O'Jay's who found train travel to be romantic! Since Amtrak was founded in 1971, we've always been about bringing people together. And why not? Train travel is nostalgic and romantic! From coast to coast, you've shared your travel love stories with us. From whisking significant others away for surprise vacations to meeting a complete stranger who ...

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The Extreme Cross-Country Trip of a Lifetime!

The Extreme Cross-Country Trip of a Lifetime!

Cross-country trips will teach you a lot about yourself--and your relationship with your travel partner. For Jenni and her husband, Matt, a 45-day USA Rail Pass used to travel across America is just what brought them closer. To say they love trains is an understatement: In 2011, they were married in the Norman, Okla., train station. However, in 2012, the recession made ...

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Tweet lands writer best workspace ever

Tweet lands writer best workspace ever

Thanks to social media, we get direct access to our customers like never before—sometimes when they’re not even on our trains! A recent tweet particularly caught our attention. New York City-based writer Jessica Gross tweeted about wanting an Amtrak residency after reading an interview with author Alexander Chee, because it would allow for uninterrupted creativity and window gazing. We loved the ...

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Amtrak’s Most Popular Stories of 2013

Amtrak’s Most Popular Stories of 2013

This year we launched our brand new blog! And special thanks goes to you, our customer! You've made reporting on Amtrak and our more than 500 destinations and 31.6 million customers an awesome adventure. As we wind down the year, here are the blog's 10 most popular stories from 2013. 10. We’ve Got a Big Announcement We had big news to share with ...

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The 10 Absolutely Best Selfies of 2013

The 10 Absolutely Best Selfies of 2013

We all know it's an art form, but now "selfie" has reached the epitome of the written word as well. That's right, "selfie" was named the Word of the Year by Oxford Dictionaries. The premier experts in the business of the English language define a selfie as, "a photograph that one has taken of oneself, typically one taken with a ...

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An Unforgettable First Train Trip to Seattle

An Unforgettable First Train Trip to Seattle

Last December Sherry and her daughter Jennifer, who were both first time riders on Amtrak, made lifelong memories during a mother-daughter trip to Seattle. The first sign the trip was going to be a memorable one? Santa greeted them on the platform. “We had no idea how it all went about,” says Sherry who was traveling the Cascades with her ...

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Photo of the Week

Photo of the Week

Your votes have been tallied from the far corners of Twitter, Facebook and Google+! This week's Photo of the Week comes from Sam in Sacramento, Calif.! Sam captured a beautifully image of one of our hard-working conductors along the Capitol Corridor, which runs between Auburn, Calif., and San Jose. This photo had stiff competition, but our social media fans and followers surprised us (big time!) this ...

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Magical Piano Brings Holiday Cheer to Station

Chicago train travelers were recently greeted by a holiday surprise in Union Station's Great Hall. The Magical Piano played everything from Chopsticks to Deck the Halls as busy travelers rushed to their trains. In the opening scene, a little girl plays the Magical Piano not knowing that it will come to life. While she plays the keys, it magically joins ...

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Heartland Flyer Reaches 1 Million Riders!

Heartland Flyer Reaches 1 Million Riders!

Gracias, Merci, Ngiyabonga! No matter how you say it, we owe a big "thank you" to our 1 million riders on the Heartland Flyer! The Heartland Flyer connects Fort Worth, Texas, and Oklahoma City with a 418-mile daily round-trip route that includes places like Norman, Purcell, Pauls Valley, Ardmore and Gainesville, Texas. "We're pleased with the positive impact the Heartland Flyer has had ...

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7 Awesome Pics from the #AmtrakRivalry Train

7 Awesome Pics from the #AmtrakRivalry Train

Last weekend, the #AmtrakRivalry train traveled (full of folks lucky enough to get tix) from Chicago to East Lansing, Mich., for the big game between in-state rivals Michigan State University and the University of Michigan. In case you missed it, we're taking you back there for Throwback Thursday. Here are the best 7 shots from the rivalry train! 1. Preparation is Key: Swag ...

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Random Act of Kindness on Northeast Regional

Random Act of Kindness on Northeast Regional

Stephanie Kaplan, founder of the online community HerCampus, came away from a recent business trip on our Northeast Regional train having seen more than pretty scenery. She also encountered the kindness of a complete stranger ... first hand. "I was doing work calls during my Amtrak train ride, and I looked up to see that another passenger had left this nice ...

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31.6 Million Riders Makes Our Best Year Ever!

31.6 Million Riders Makes Our Best Year Ever!

Gracias, Merci, Ngiyabonga! No matter how you say it, we owe a big "thank you" to our 31.6 million riders. You helped Amtrak achieve a record year. Now it's time for us to show our gratitude with some free travel! In 2013, you rode from small towns to big cities, from economic centers to National Parks, and, of course, home to ...

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Photo of the Week

Photo of the Week

Your votes have been tallied from the far corners of Twitter, Facebook, Google+ and Instagram, and this edition of Photo of the Week is brought to you by Tempa, who caught this sunny pic while riding the rails in California. Of the 46 states Amtrak serves, California is one of the busiest with 70 trains a day serving more than 12 million riders ...

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Photo of the Week

Photo of the Week

This edition of Photo of the Week is brought to you by Jill who traveled on Amtrak's Northeast Regional from Quantico, Va., with her two children and husband, a U.S. Marine.  Her heart-warming pic had fans agreeing that the look on her three-year-old traveler's face is what really won them over. "I love the look of anticipation on the little girl's face and the father's obvious ...

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