Posts Tagged: Customer Love

Why Wes Anderson Rides Amtrak

Why Wes Anderson Rides Amtrak

Director Wes Anderson is known for his unique perspective and signature aesthetic in the films he creates, including The Grand Budapest Hotel, now out in theaters. What few know, however, is that when not behind a camera that perspective is often out the window of a train. “Each trip is its own adventure, and I'm always looking forward to the next one,” ...

Read More

CMO Answers Customer Tweets on Amtrak Wifi

Thanks to the recent expansion of free Amtrak wifi onto Midwest corridor trains, 85 percent of Amtrak customers can now enjoy Internet access on their trains! We know you love your productive time on the train, but that you also have some questions. Why can’t you stream Netflix? When will long-distance trains have Amtrak wifi? And how the heck do ...

Read More
How to Apply for the Amtrak Residency for Writers

How to Apply for the Amtrak Residency for Writers

#AmtrakResidency is happening! What began as a line in Alexander Chee's interview in PEN Ten and was fueled by Twitter, is now an official Amtrak program. As many of you may know by now, our test-run for Amtrak Residency was done by Manhattan-based writer Jessica Gross, whose piece, Writing The Lakeshore Limited was published in February by The Paris Review. What ...

Read More
The Absolutely Best Amtrak Love Stories

The Absolutely Best Amtrak Love Stories

It wasn't just the O'Jay's who found train travel to be romantic! Since Amtrak was founded in 1971, we've always been about bringing people together. And why not? Train travel is nostalgic and romantic! From coast to coast, you've shared your travel love stories with us. From whisking significant others away for surprise vacations to meeting a complete stranger who ...

Read More
The Extreme Cross-Country Trip of a Lifetime!

The Extreme Cross-Country Trip of a Lifetime!

Cross-country trips will teach you a lot about yourself--and your relationship with your travel partner. For Jenni and her husband, Matt, a 45-day USA Rail Pass used to travel across America is just what brought them closer. To say they love trains is an understatement: In 2011, they were married in the Norman, Okla., train station. However, in 2012, the recession made ...

Read More
Tweet lands writer best workspace ever

Tweet lands writer best workspace ever

Thanks to social media, we get direct access to our customers like never before—sometimes when they’re not even on our trains! A recent tweet particularly caught our attention. New York City-based writer Jessica Gross tweeted about wanting an Amtrak residency after reading an interview with author Alexander Chee, because it would allow for uninterrupted creativity and window gazing. We loved the ...

Read More
Amtrak’s Most Popular Stories of 2013

Amtrak’s Most Popular Stories of 2013

This year we launched our brand new blog! And special thanks goes to you, our customer! You've made reporting on Amtrak and our more than 500 destinations and 31.6 million customers an awesome adventure. As we wind down the year, here are the blog's 10 most popular stories from 2013. 10. We’ve Got a Big Announcement We had big news to share with ...

Read More
The 10 Absolutely Best Selfies of 2013

The 10 Absolutely Best Selfies of 2013

We all know it's an art form, but now "selfie" has reached the epitome of the written word as well. That's right, "selfie" was named the Word of the Year by Oxford Dictionaries. The premier experts in the business of the English language define a selfie as, "a photograph that one has taken of oneself, typically one taken with a ...

Read More
An Unforgettable First Train Trip to Seattle

An Unforgettable First Train Trip to Seattle

Last December Sherry and her daughter Jennifer, who were both first time riders on Amtrak, made lifelong memories during a mother-daughter trip to Seattle. The first sign the trip was going to be a memorable one? Santa greeted them on the platform. “We had no idea how it all went about,” says Sherry who was traveling the Cascades with her ...

Read More
Photo of the Week

Photo of the Week

Your votes have been tallied from the far corners of Twitter, Facebook and Google+! This week's Photo of the Week comes from Sam in Sacramento, Calif.! Sam captured a beautifully image of one of our hard-working conductors along the Capitol Corridor, which runs between Auburn, Calif., and San Jose. This photo had stiff competition, but our social media fans and followers surprised us (big time!) this ...

Read More

Magical Piano Brings Holiday Cheer to Station

Chicago train travelers were recently greeted by a holiday surprise in Union Station's Great Hall. The Magical Piano played everything from Chopsticks to Deck the Halls as busy travelers rushed to their trains. In the opening scene, a little girl plays the Magical Piano not knowing that it will come to life. While she plays the keys, it magically joins ...

Read More
Heartland Flyer Reaches 1 Million Riders!

Heartland Flyer Reaches 1 Million Riders!

Gracias, Merci, Ngiyabonga! No matter how you say it, we owe a big "thank you" to our 1 million riders on the Heartland Flyer! The Heartland Flyer connects Fort Worth, Texas, and Oklahoma City with a 418-mile daily round-trip route that includes places like Norman, Purcell, Pauls Valley, Ardmore and Gainesville, Texas. "We're pleased with the positive impact the Heartland Flyer has had ...

Read More
7 Awesome Pics from the #AmtrakRivalry Train

7 Awesome Pics from the #AmtrakRivalry Train

Last weekend, the #AmtrakRivalry train traveled (full of folks lucky enough to get tix) from Chicago to East Lansing, Mich., for the big game between in-state rivals Michigan State University and the University of Michigan. In case you missed it, we're taking you back there for Throwback Thursday. Here are the best 7 shots from the rivalry train! 1. Preparation is Key: Swag ...

Read More
Random Act of Kindness on Northeast Regional

Random Act of Kindness on Northeast Regional

Stephanie Kaplan, founder of the online community HerCampus, came away from a recent business trip on our Northeast Regional train having seen more than pretty scenery. She also encountered the kindness of a complete stranger ... first hand. "I was doing work calls during my Amtrak train ride, and I looked up to see that another passenger had left this nice ...

Read More
31.6 Million Riders Makes Our Best Year Ever!

31.6 Million Riders Makes Our Best Year Ever!

Gracias, Merci, Ngiyabonga! No matter how you say it, we owe a big "thank you" to our 31.6 million riders. You helped Amtrak achieve a record year. Now it's time for us to show our gratitude with some free travel! In 2013, you rode from small towns to big cities, from economic centers to National Parks, and, of course, home to ...

Read More
TOP