What is the saddest part of the video and no longer exists is the barment of the "burrito lady" from what I heard some greedy CEO's were on the train and when it got to El Paso and everyone headed for the Burrito Lady-the CEO's got upset that they wanted us to spend all our money on the train and not on her. She was always an historical part of the ride and many take TX Eagle just for the tradition. IT is really pathetic that if the story is true-that Amtrak higher ups are so greedy that they would deny passengers that simple little joy. There have never been any reports of food poisoning or problems and she is not a million dollar drain on the train-even the crew enjoyed them. Passengers will just bring more of their own food because of this bully tactic and some may just switch to another mode of transportation. Service and riding a becoming even worse lately-I brought my granddaughters on the train from Mineola to Los Angeles and every item she requested for kids meals they were out of, The toilets on our car (2215-most likely) were not drained as ordered so our disabled car had only the ADA toilet and 1 other all the way to Dallas/Ft Worth while upstairs ambulatory passengers had to go to another car and downstairs. The one bright spot of the trip was Sue -last name unknown but I will be sending a picture of her to you folks on the hopes that she is greatly rewarded for all her efforts. There were several other problems but a letter will tell you more. Many of the problems were at the Los Angeles station on my way to get my granddaughters-including mass confusion because of some passengers who felt they were a higher priority than the elderly and disabled. The genius who ordered the carts we so desperately needed to haul luggage, strollers, car seats, etc in order to obey the keep your luggage in site rule were taken away leaving us in very pathetic states-no access to the bathroom because we could not keep an eye on the property, the lift at the door made carrying items into the bathroom hard for the elderly , the screaming toilets blasted your ears out as did the hand dryers. They had moved the chairs around and kept telling us different areas to sit or stand for the carts to pick us up, monstrous parents lied about their kids ability to walk a simple straight line to the tracks (even when the kids were 6-18 yrs old so their parents tried to force the elderly to wait while they took the recaps. One very disabled couple kept being pushed back by others and ended up risking their health trying to walk all the way to the tracks and even then-the disorderly kids and adults pushed them around. We were ID checked 3 times before we could finally get our property settled and get to get organized. Food shortages were long term and crews were tasked in so many directions-it was ridiculous. The 10pm departure is ridiculous and despite the whims of the freight trains-needs to occur much earlier. The 3pm we used to have was perfect and gave parents time to get settled, kids could see the boneyard and be distracted, we did not have to sit in a hot stuffy station from up to 10 hrs waiting for the train. At the time we order and pay for our tickets we should be able to pick our seats not the nonsense of sitting there watching anxiously and confusedly waiting for a sign that we can finally get on a tense line to get a seat assigned and then another 2 hr wait to board the train being cattlecared risking injury as they are nagged to hurry up, show ticket and get on board. The same cars are usually repeatedly used and some of us are repeat riders-let us pick our seats while we reserve our disabled car reservations and you will have less people to try to organize. I always take the last aisle seat in the back and put my luggage behind that seat so I don't crowd others. Many times the crew throws the luggage of upstairs and other car passengers on top of ours and then we can't get to change clothes or get meds-the crew had reorganized mine so many tines that I could not change clothes then they put upstair passengers luggage on top of mine so I could get my meds for 2 days including diabetic and high blood pressure meds. We could not get crew attention to correct it and could not risk touching the other passengers bags to avoid false or mistaken charges of theft or breaking into to. Our lower level needs the room for wheelchairs and other large medical devices, CPAP, room to get into ADA bathroom that is constantly taken over by nondisabled passengers and kids who's parents tell them to disobey posted signs to stay out and love to TP the bathroom and put trash bins in front of the toilets "just for fun" causing disabled to soil themselves. That is just a start. More later.
Watch this Incredible #AmtrakLIVE Video
The group of tech innovators, entrepreneurs and thought-leaders documented the journey using the hashtag#AmtrakLIVE on Twitter and Instagram.
The amazing scenery, engaging collaborative environment and the opportunity to explore and be inspired is all part of the Amtrak long-distance experience. And that couldn't have been more true for the #AmtrakLIVE train.
Amtrak provides customers a one-of-a-kind experience, making train travel the perfect choice for like-minded communities to explore the country together. But, we've told you all this before and we know that sometimes seeing is believing. So check out the video recap of the #AmtrakLIVE experience!
Now really, who's coming with us next year?
#AmtrakLIVE video by Eric White of GlassDuffle.
WONDERFUL video and very well done. One of the best comments was made later in the film "yes dating myself" when theyoung man made the excellent point of how clean a way it is to travel and even compared to Plane or Car. It's a pleasure to see more and more people realizing that TRAINS and right now in the form of #Amtrak, is the best option rihgt now. The sad part is we have a of ground to make up. We pushed cars especially so heavy that many right of ways were lost, and others fell into disrepair. I push Rail as much as I can, long Distance and "local" in fact I'm a pilot and prefer to go by RAIL first. Here is to more rail and more people like the ones in the Video, discover a better way to travel.
This is a wonderful little video, quick shots, no wasted time, excellent editing, and wonderful quotes and quips from people who are just enjoying the heck out of the train trip. I've been on that route and it IS MARVELOUS!! Oh well, yeah, I DO SO want to go next year -- who WOULDN'T?????????!!!!!!!!!!!!!!
Digging this video and scenery!!! Hoping that train travel in the states keeps improving w more routes and updated train facilities and wifi!
if they stayed on through Mineola, TX they would have the exquisite opportunity to meet Martha, one of the very best parts of the trip-although not considered an employee of Amtrak, she is 80+ yrs and is a volunteer supervisor of the train museum that doubles as a train stop. Once you get to know her-you and the crew and all others she has met will give you biggest honest loving hug ever. All of the crew collects them too. Her station is immaculate and a treat to see. She is an adopted member of our family and we in hers. Sign her log book and enjoy the real souvenirs she has of the Amtrak history-worth every second.
Crazy cool video. Looks as if that burrito chef should be part of the residency program too! Awesome share.
@DanielCharlesThomas Thanks for your kind words! It was an amazing trip and I'm already looking forward to next year... if you like what you see here, be sure to check out the rest of the Amtrak videos on my YouTube channel!