Anniversary of Americans with Disabilities Act

Joe Boardman Amtrak President and CEOThis week marks the 23rd anniversary of the Americans with Disabilities Act, an important piece of legislation that is based on the principal that Americans with disabilities should be afforded the same rights and opportunities as all other Americans. We are proud to serve as an important mode of transportation for people with disabilities.

We have taken many significant steps to improve the travel experience for passengers with disabilities, however, there is still work that needs to be done. We own a small percentage of the nearly 500 stations we serve, but we are committed to partnering with all station owners to create a nationwide system that is accessible to each and every passenger.

I am confident we can build on the progress we have made to date and continue to advance a robust program of station-accessibility improvements with the help of sufficient federal funding.

As America’s Railroad, we are thankful for your loyalty and are committed to responding to the wants, needs and expectations of our customers.

Joseph Boardman
Amtrak President and CEO


There is no way Amtrak can be considered friendly to a disabled person.  I myself am diabetic, and was put on a but for 6 hours with no access to my medication.  They told me that they were in a hurry and that I could not bring my carry on, on to the bus.

The distance from the sleeper car to the dining area was prohibitive for my disabled father, we had no idea it would be such a distance, and the food brought to us was cold and not nearly the quality as in the dining car.

I would never ever recommed Amtrak to a disable person.