AmtrakConnect: 2.0

wifi

Since launching AmtrakConnect more than three years ago, we have been constantly working to improve the Wi-Fi experience for our passengers. We are excited to announce that we are now offering 4G technology aboard our Acela Express and the California-supported Capitol Corridor, Pacific Sufliner and San Joaquin services. What this means to you:

  • AmtrakConnect is still FREE!
  • AmtrakConnect relies on cellular service, just like your smartphone and recent upgrades to these technologies have allowed us to upgrade our Wi-Fi service.
  • Upgrades mean better speeds and connectivity while surfing the web.

The Golden Rule of Wi-Fi is still that it supports general web browsing. Since a large majority of us are carrying the Internet in our pockets, there are a lot of devices potentially drawing on the system. In order to ensure that everyone gets an equal piece of the pie, high-bandwidth actions like streaming music, streaming video or downloading large files are not supported. To ensure that you have the optimal surfing experience, try these tips:

  1. Sign on with one device: Avoid signing on with your tablet, cell phone and laptop all at once. When you sign on with multiple devices you use up bandwidth that your fellow passengers could be using. Pick one main device to browse on.
  2. Download large files at home: Before leaving for the station, load up your devices with entertainment or that crucial business proposal so you don’t have to rely on Wi-Fi to stream or download large files live on the train.

We will be rolling out the new 4G technology to the rest of the fleet that offers AmtrakConnect by late summer. In the meantime, we are always looking for ways to improve your Wi-Fi experience aboard Amtrak, so if you have a suggestion for your train, please let us know here!

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